At a Glance: Key Differences
Data-driven observations based on disclosed figures. Not investment advice — verify current numbers in each franchise's FDD.
⚠️ Risk Assessment
Risk signals from FDD disclosures. Higher score = lower risk. Verify all figures in each franchise's current FDD before investing.
| Risk Factor | Jackson Hewitt Tax Service | The UPS Store |
|---|---|---|
| Failure Rate | N/A | 2% |
| Unit Turnover (Growth) | -50%/yr | +0.5%/yr |
| Total Fee Burden | 12.0% | 7.5% |
| Territory Protection | ✅ Exclusive | ✅ Exclusive |
Detailed Analysis: Jackson Hewitt Tax Service vs The UPS Store
According to FranchiseStack.ai's franchise database of 192+ FDD-sourced opportunities, Jackson Hewitt Tax Service and The UPS Store are among the most-researched franchise comparisons. The choice comes down to your investment capacity, risk tolerance, and operational preferences. Both operate in the Retail & Services sector, which means they compete for similar customers and territory. Jackson Hewitt Tax Service has a larger footprint, which typically translates to stronger brand recognition but potentially more territorial saturation.
From a capital perspective, Jackson Hewitt Tax Service has a lower entry point. However, initial investment alone doesn't determine ROI — ongoing royalties, revenue potential, and failure rates all factor into long-term returns. The UPS Store charges a lower royalty rate, which means more of your gross revenue stays in your pocket.
Franchisee satisfaction is one of the strongest predictors of long-term success. The UPS Store leads with a 70/100 satisfaction score, indicating that existing owners are more positive about their decision. Before committing to either franchise, we recommend running both through our Financial Model tool to project personalized 5-year P&L scenarios. You should also review each franchise's complete Franchise Disclosure Document using our FDD Checker to understand litigation history, termination rates, and territory restrictions.
Investment & Fees
| Metric | Jackson Hewitt Tax Service | The UPS Store |
|---|---|---|
| Min Investment | $50K | $178K |
| Max Investment | $250K | $403K |
| Franchise Fee | $15K | $30K |
| Royalty Rate | 12.0% | 5.0% |
| Ad Fund Rate | N/A | 2.5% |
Unit Economics
| Metric | Jackson Hewitt Tax Service | The UPS Store |
|---|---|---|
| Avg Unit Revenue | $100K | $550K |
| Avg Profit Margin | N/A | N/A |
Scale & Growth
| Metric | Jackson Hewitt Tax Service | The UPS Store |
|---|---|---|
| Total Units | 5,800 | 5,600 |
| Annual Growth | -50.0% | 0.5% |
| Failure Rate | N/A | 2.0% |
Franchisee Performance
| Metric | Jackson Hewitt Tax Service | The UPS Store |
|---|---|---|
| Franchisee Satisfaction | 58/100 | 70/100 |
Track Record
| Metric | Jackson Hewitt Tax Service | The UPS Store |
|---|---|---|
| Years in Business | N/A | 44 |
| Years Franchising | N/A | 44 |
Financial Requirements
| Metric | Jackson Hewitt Tax Service | The UPS Store |
|---|---|---|
| Min Net Worth Required | N/A | $150K |
| Liquid Capital Required | N/A | $75K |
Operations
| Metric | Jackson Hewitt Tax Service | The UPS Store |
|---|---|---|
| Avg Employees | N/A | 4 |
| Training Weeks | N/A | 2 |
⚠️ Risk Indicators
| Metric | Jackson Hewitt Tax Service | The UPS Store |
|---|---|---|
| Failure Rate | N/A | 2.0% |
| Annual Unit Growth | -50.0% | 0.5% |
| Units Opened Last Year | N/A | 100 |
| Units Closed Last Year | N/A | N/A |
| Exclusive Territory | ✅ Yes | ✅ Yes |
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Frequently Asked Questions
Is Jackson Hewitt Tax Service or The UPS Store a better franchise investment?
The answer depends on your goals, budget, and market. Jackson Hewitt Tax Service has 5,800 total units and a 58/100 franchisee satisfaction score. The UPS Store has 5,600 total units and a 70/100 franchisee satisfaction score. Use our ROI Calculator to model both scenarios.
How much does it cost to open a Jackson Hewitt Tax Service franchise?
Based on data in our database, opening a Jackson Hewitt Tax Service franchise requires an initial investment of $50K – $250K. The franchise fee is $15K, with ongoing royalties of 12.0%. Always request the current FDD for exact figures.
How much does it cost to open a The UPS Store franchise?
Based on data in our database, opening a The UPS Store franchise requires an initial investment of $178K – $403K. The franchise fee is $30K, with ongoing royalties of 5.0%. Always request the current FDD for exact figures.
What is the royalty rate for Jackson Hewitt Tax Service vs The UPS Store?
Jackson Hewitt Tax Service's royalty rate is 12.0%. The UPS Store's royalty rate is 5.0%. That means Jackson Hewitt Tax Service has the lower ongoing royalty burden.
Which has more locations — Jackson Hewitt Tax Service or The UPS Store?
Jackson Hewitt Tax Service has 5,800 total units. The UPS Store has 5,600 total units. A larger system can mean more brand recognition, but also more territorial competition.
Is Jackson Hewitt Tax Service or The UPS Store semi-absentee friendly?
Jackson Hewitt Tax Service is typically run as a owner-operator model. The UPS Store is typically run as a owner-operator model. If passive income is your goal, semi-absentee models let you hire a manager to run day-to-day operations.
Related Comparisons
Data sourced from franchise disclosure documents and public records. Investment ranges, royalty rates, and unit counts change — always request current FDD before making investment decisions. Last updated March 2026.
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