Pet Supplies Plus Franchise

Key Investment Facts

[LAST UPDATED: May 23, 2026]  ·  [VERIFIED · FDD]

About Pet Supplies Plus

Pet Supplies Plus operates within the pet retail and services sector, utilizing a business model that integrates traditional product sales with high-margin service offerings. Franchisees manage daily operations including inventory procurement, staff supervision, and the oversight of professional grooming and self-service dog wash facilities. The brand positions itself as a neighborhood alternative to large-scale big-box retailers, focusing on a smaller footprint and localized convenience to capture market share. This hybrid approach allows for diversified revenue streams generated from both consumable goods and recurring service appointments.

The total initial investment for a franchise location ranges from $439,870 to $1,417,200, which includes a standard franchise fee of $50,000. This variance in startup capital is largely determined by real estate factors, including site selection, square footage, and regional construction costs, as well as the initial inventory required for opening. Ongoing operational costs include a royalty fee of 3.00% of gross revenue and a 1.50% contribution to the national advertising fund. These fees cover corporate support services, supply chain management, and centralized marketing efforts intended to maintain brand visibility.

Pet Supplies Plus offers a robust financial profile for prospective investors looking to enter the pet retail sector. The franchise boasts an impressive average unit revenue of approximately $2.8 million per year, demonstrating strong consumer demand and a proven business model. Investors can typically expect a timeline to profitability of around 14 months, allowing for a relatively quick return on initial capital. Detailed financial performance data is readily accessible through the Item 19 section of the Franchise Disclosure Document, providing transparency regarding earnings potential and operational costs across their network of locations.

The operational structure of Pet Supplies Plus is designed to accommodate a semi-absentee involvement model, making it an attractive option for multi-unit owners or those with other professional commitments. New franchisees receive three weeks of initial training to master the brand’s systems before managing a staff of roughly 15 employees per location. Day-to-day responsibilities focus on team leadership and local marketing rather than constant floor presence, supported by a defined territory structure that protects market share. Franchisees benefit from extensive support systems, including centralized purchasing and marketing assistance, to ensure smooth daily operations.

Pet Supplies Plus demonstrates a stable and expanding presence in the retail sector with a total of 730 units currently in operation. The brand has built a solid foundation over 35 years in business, with 19 of those years dedicated to franchising. Its system health is underscored by a 6.00% net growth rate and a notably low failure rate of just 1.50%. This longevity and steady expansion are reflected in the brand's internal sentiment, as evidenced by a franchisee satisfaction score of 83 out of 100. These metrics suggest a mature model that balances historical reliability with modern scalability.

This opportunity is designed for individuals with a minimum net worth of $500,000 and at least $200,000 in liquid capital. The model is particularly well-suited for semi-absentee operators who wish to manage the business while maintaining other professional commitments. While it is accessible to first-time franchisees due to established support systems, it also appeals to experienced multi-unit owners looking for a lifestyle-friendly retail environment. Ideal candidates possess strong leadership skills and a passion for community engagement. However, potential investors should consider risks such as increasing competition from online e-commerce giants and the rising costs of physical retail space, which can impact long-term margins.

Training Program: 3 weeks of initial training included.

Item 19 (Financial Performance Representation): Available — franchisees can view historical earnings data.

Tags: pets, retail, grooming, high-satisfaction

Investment Overview: Is Pet Supplies Plus Worth It?

Opening a Pet Supplies Plus franchise requires an initial investment in the range of $439K to $1.4M. The initial franchise fee is $50K, which grants you access to the brand, training, and operational systems. Ongoing royalty fees are 3.00% of gross revenue. Pet Supplies Plus operates in the Retail & Services sector and typically requires semi-absentee ownership.

As of the most recent disclosure, Pet Supplies Plus has 730 total franchise units (400 franchised). Recent growth shows 6.00%, which signals strong expansion in the Retail & Services space. The reported failure rate is 1.50%, well below industry averages, suggesting solid franchisee retention. New franchisees receive 3 weeks of initial training to prepare for operations.

Franchisee satisfaction for Pet Supplies Plus is rated 83 out of 100, which is considered strong relative to other Retail & Services franchises. High satisfaction scores often correlate with better support systems, stronger brand recognition, and more predictable unit economics. Pet Supplies Plus provides an Item 19 Financial Performance Representation in its FDD, which means prospective franchisees can review historical earnings data before investing. We recommend using our AI Financial Model tool to project personalized returns, and reviewing the full FDD analysis before making any investment decision.

Key risk signals from FDD data. Higher score = lower risk. Verify in the franchise's current disclosure document.

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